6.1 Information We Collect

6.1.1 Information You Provide Directly

We collect information that you provide when you create an account and use the Service:

• Account Information: Name, phone number, student email address (currently an @tamu.edu address), date of birth, password
• Profile Information: Photos, an optional recorded voice introduction, biography, university affiliation, major, year in school, gender, sexual orientation, height, ethnicity/race, religion, political views, alcohol and smoking habits, education level
• Preferences: Dating preferences, interests, hobbies, favorite venues, availability schedule
• Communications: Messages, photos, and other content you send to other users, communications with our support team, feedback and survey responses
• Connected Services: If you connect Spotify, Apple Music, or Instagram, we collect the information needed to display your music taste or social handle on your profile (such as your top artists and tracks, or your Instagram handle)
• Contacts (Friend Finder): If you choose to find friends already on Tango, we process the phone numbers in your device's address book by converting them into irreversible cryptographic hashes on your device. We upload only these hashes to match you with friends; we do not upload or store your raw contacts
• Couples Mode: If you use Couples mode, we collect your couple profile, shared date preferences, couple memories and journal entries (including photos), and date-night game responses

Some of this information—such as your race or ethnicity, religion, political views, sexual orientation, and precise location—may be considered "sensitive" personal information under applicable laws. Providing these details is optional, and by choosing to provide them you consent to our use of them as described in this policy.

6.1.2 Information Collected Automatically

When you use the Service, we automatically collect certain information:

• Device Information: Device type, operating system, app version, unique device identifiers, advertising identifier (such as Apple's IDFA), mobile network information, IP address, and push notification tokens
• Usage Information: Features you use, profiles you view, your selections in batch matching, screens viewed, actions taken, time spent on the App, and interactions with other users
• Location Information: With your permission, we collect precise location data to verify your arrival at a date venue and enable check-in, to power the optional Safety Share feature (sharing your live location with a friend group you choose during a date) and SOS alerts, and to recommend nearby venues. You can control location permissions through your device settings

6.1.3 Information from Third Parties

We may receive information about you from third parties:

• Educational Institutions: Confirmation of your student email domain (currently @tamu.edu) to verify student status
• Partner Venues: Confirmation of date attendance and check-ins
• Analytics and Attribution Providers: Aggregated usage statistics, performance metrics, and information about how you found or installed Tango (for example, from advertising campaigns)

6.2 How We Use Your Information

We use your information for the following purposes:

6.2.1 To Provide and Improve the Service

• Create and manage your account
• Facilitate matching by analyzing compatibility between users
• Generate curated batch recommendations and profile suggestions using algorithmic analysis and third-party AI services (for example, Google's Gemini models may process text you provide during onboarding to suggest a bio, interests, and compatibility signals)
• Schedule dates and create itineraries
• Direct you to partner venues for your dates
• Send in-app date reminders and notifications
• Provide customer support and respond to your inquiries
• Provide safety features, including pre-date and post-date check-ins, arrival verification, Safety Share, and SOS alerts

6.2.2 To Enhance User Experience

• Personalize your experience and improve our matching algorithms
• Analyze usage patterns to improve features and functionality
• Develop new features based on user behavior and feedback
• Conduct research and analytics to understand user preferences

6.2.3 To Communicate with You

• Send notifications about matches, scheduled dates, and Service updates
• Respond to your questions and provide customer support
• Send administrative messages about your account or changes to our Terms
• Request feedback about your experience (with your consent for marketing communications)

6.2.4 To Ensure Safety and Security

• Verify your identity and student status
• Detect and prevent fraud, abuse, and violations of our Terms
• Protect the safety and security of our users
• Enforce our Terms of Service and policies
• Comply with legal obligations and respond to lawful requests from authorities

6.3 How We Share Your Information

6.3.1 With Other Users

Your profile information (photos, biography, interests, preferences) is visible to other users as part of the matching process. Your name and basic profile information are shared with matched users to facilitate dates.

6.3.2 With Partner Venues

When your date is scheduled at a partner venue, we may share the following information so the venue can prepare for your visit:

• Your name
• Party size (typically two people)
• Date and time of your planned visit
• Special requests or dietary restrictions if provided

Additionally, we provide partner venues with aggregated, anonymized demographic information about users we direct to their establishments, which may include:

• Age ranges
• Gender distribution
• General interests and preferences
• Education level
• Other demographic categories that help venues understand their customer base

6.3.3 With Service Providers

We work with third-party service providers who process information on our behalf. These currently include:

• Supabase — cloud hosting, database, storage, and authentication
• Apple (APNs) and Google Firebase Cloud Messaging — push notification delivery
• Google — AI processing (Gemini) for profile suggestions, and Google Sign-In
• Meta (Facebook) — measurement and attribution of how users find and install Tango, using your device's advertising identifier where you have allowed tracking
• Spotify, Apple Music, and Instagram — only if you choose to connect them, to display your music taste or handle
• Resend — transactional and notification emails

These service providers are permitted to use your information only as necessary to provide services to us.

6.3.4 For Legal Reasons

We may disclose your information if required to do so by law or in response to:

• Subpoenas, court orders, or other legal processes
• Requests from law enforcement or government authorities
• Legal claims or disputes
• Situations involving potential threats to the physical safety of any person
• Protection of our rights, property, or safety, or that of our users or the public

If we receive a subpoena or legal demand for information about a user involved in malicious or illegal activity, we will provide only the information specifically requested and relevant to the legal matter.

6.3.5 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on the Service of any change in ownership or use of your personal information.

6.3.6 With Your Consent

We may share your information for other purposes with your explicit consent, such as:

• Using your photos or testimonials for marketing purposes (only with separate written consent)
• Sharing information with third parties you specifically authorize

6.3.7 What We Do NOT Share

We do NOT:

• Sell your personal information for money
• Display third-party advertising inside the App
• Share your private messages or conversations with partner venues or other third parties, except as required by law
• Use or share your information for purposes incompatible with those described in this Privacy section

We do use limited analytics and attribution partners (such as Meta) to measure how users find and install Tango. Where required, we request your permission through Apple's App Tracking Transparency prompt before using your device's advertising identifier for this purpose, and you can decline or change this choice at any time in your device settings.

6.4 Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption of data in transit using secure socket layer technology (SSL)
• Secure storage of data on protected servers
• Access controls limiting employee access to personal information
• Regular security audits and updates

6.5 Data Retention

We keep your information only as long as needed to provide the Service, and then delete or de-identify it, except for a limited set of records we are required or permitted to keep. Specifically:

• Account and Profile Information: When you delete your account, we remove or de-identify your profile, photos, voice note, bio, matches, and messages within 14 business days
• Limited Retained Records: We keep a limited set of records after deletion only where necessary—for example, records of safety or abuse violations, information subject to a legal hold or lawful request, and minimal transaction or audit logs—for as long as required for those specific purposes
• Usage and Analytics Data: Retained in aggregated or de-identified form that does not identify you
• Legal Compliance: Information required to comply with legal obligations, resolve disputes, or enforce our agreements is retained only as long as necessary for those purposes

If we receive a lawful subpoena regarding a user who engaged in malicious activity, we will provide only the specific information relevant to the legal matter.

6.6 Your Privacy Rights

6.6.1 Access and Correction

You may access, review, and update your profile information at any time through the App settings. If you need assistance accessing or correcting your information, contact us at support@tangodating.app.

6.6.2 Account Deletion

You may request deletion of your account at any time through our Account Deletion Request page, through the App settings, or by contacting support. As described in Section 6.5, we will delete or de-identify your personal information within 14 business days, keeping only a limited set of records where required.

6.6.3 Location Data

You can control whether we collect precise location data through your device settings. Disabling location services may limit certain features of the Service, such as venue recommendations and local matching.

6.6.4 Marketing Communications

You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by adjusting your notification preferences in the App. You cannot opt out of receiving administrative or transactional messages related to your account or the Service.

6.6.5 California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions (see Section 6.5)
• Right to Opt-Out: We do not sell your personal information for money. We use limited analytics and attribution partners (such as Meta) whose use of your advertising identifier may be considered "sharing" under the CPRA. You can opt out by declining Apple's App Tracking Transparency prompt, disabling the advertising identifier in your device settings, or contacting us at support@tangodating.app
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, contact us at support@tangodating.app. We will verify your identity before responding to your request.

6.6.6 Texas Privacy Rights

Texas residents have the right to request information about how we share certain categories of personal information with third parties for direct marketing purposes. We do not sell personal identifiable information or share it with third parties for their direct marketing purposes.

6.7 Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we discover that we have collected information from someone under 18, we will delete that information immediately. If you believe we have collected information from someone under 18, please contact us at support@tangodating.app. For more on how we prevent child sexual abuse and exploitation, see our Child Safety Standards.

6.8 International Users

Tango is currently only available to users located in Texas, USA. If you access the Service from outside Texas, you do so at your own risk and are responsible for compliance with local laws. All information collected through the Service is stored and processed in the United States.

6.9 Changes to Privacy Practices

We may update our privacy practices from time to time. If we make material changes, we will notify you by posting the updated Privacy section on the Service and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated privacy practices.